| Frequently Asked Questions |
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- Do you ship Internationally ?
- Do you ship to APO/FPO?
- What is the difference between perfumes, colognes, eau de toilette etc.?
- I see you have a Lingerie Department ? How do I know if I'm buying a size that best fits me ?
- I'm a size bigger than what you carry ? Do you carry lingerie in plus sizes ?
- I recently placed an order, one item from each department, why was my order shipped in separate packages?
- Do you offer Gift cards or Gift certificates ?
- My purchase is a gift, can I have it shipped to the the person I'm buying it for ?
- Do you ship Internationally ?
Yes, we ship to over 120 countries. Should you be in doubt, feel free to contact us via the site's email to verify the country of destination. ?Your order may be subject to import duties and taxes, which are levied once a package reaches your country. We have no control over these charges and cannot predict what the costs may be. Customs policies vary from country to country; you should contact your local customs office for further information.
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- Do you ship to APO/FPO?
Yes, we do. We can ship to international destinations via USPS Postal Service. This includes APO/FPO addresses. Customs duties and taxes may be collected at the time of delivery.
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- What is the difference between perfumes, colognes, eau de toilette etc.?
Please take a look at the "general fragrances" page, there you will find a variety of information and tips on fragrances.
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- I see you have a Lingerie Department ? How do I know if I'm buying a size that best fits me ?
Please take a look at our "general lingerie" page, there you will find a size chart that is customized for our online lingerie collection.
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- I'm a size bigger than what you carry ? Do you carry lingerie in plus sizes ?
Yes we do, however it may or may not be from our online collection.? Our plus size lingerie is catered to by a different supplier and therefore most designs will be different, but still as sexy.? For more information on plus size lingerie, please contact us via the site's email giving us the info you require and a way of contacting you, we will be more than happy to assist.
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- I recently placed an order, one item from each department, why was my order shipped in separate packages?
Well this varies on our current inventory.? We may or may not have the exact size of your item and therefore that determines if?it ships directly from our warehouse or even our suppliers.? An example: (1)Jewel by Alfred Sung 1.7oz and (1)Teddy -Black XL (this may be your order) and our inventory at the moment may have the teddy in L and awaiting our shipment in XL, therefore in order to avoid any delay, we simply place the single order and have it shipped directly from the supplier. Do note, that as long as the items are placed in one complete order, you will not be charged separately for shipping.
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- Do you offer Gift cards or Gift certificates ?
Not at the moment, we are currently working to have this in place in the near future.
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- My purchase is a gift, can I have it shipped to the the person I'm buying it for ?
Yes you can.? Upon checkout, enter the shipping address of the person you'd like the item shipped to.? Also you can drop us a line via our site's contact form to inform us on this.
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